December 15, 2020 10:40 NZDTIdentified – South Island & Wellington: A DHCP issue has been identified, and engineers are currently working on restoring services.December 15, 2020 11:05 NZDTIdentified – We have identified the root issue in Wellington and engineers are working to restore services ASAP, expected to be within 60 minutes.December 15, 2020 11:10 NZDTIdentified – A further update will be provided in 15 minutes.December 15, 2020 11:22 NZDTIdentified – We have identified the root issue in Wellington and engineers are working to restore services ASAP, expected to be within 45 minutes. We will provide another update in 15 minutes.December 15, 2020 11:28 NZDTMonitoring – We are starting to see traffic returning and sessions return to an online status. If you or your customer is currently offline, please restart the router.We continue to monitor restoration and will provide a further update in 15 minutes, or sooner if things change.December 15, 2020 12:01 NZDTResolved – The majority of affected users have now recovered.If you or your customer is currently offline, please restart the router.If you are continuing to have issues, please contact the Customer Success Team through support.devoli.com/hc/en-us/requests/new.Thank you for your continued patience.
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