Network Status

27
May

Planned Maintenance: Chorus Auckland DSL Handover

May 27, 2024 12:40 NZSTScheduled – Maintenance Window:2024 May 27th 00:00 – May 28th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining their data network Chorus are completing maintenance on the indicated network elements.Chorus Auckland DSL & HSNS Handover IDA120693968No impact is expected to UFB Services.Customer impact and Mitigation:We expect a loss of service of up to 60 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newMay 27, 2024 23:00 NZSTActive – Scheduled maintenance is starting.

23
May

Unplanned Event: SY1 Datacenter Switch

May 23, 2024 15:53 NZSTInvestigating – We are currently investigating an issue impacting a switch in the SY1 DC, no impact to other switches or redundant services at the site.May 23, 2024 16:02 NZSTInvestigating – Tech on route to site.

23
May

Emergency Maintenance: Voice

May 22, 2024 15:55 NZSTScheduled – Maintenance Window:2024 May 23rd 03:00 – May 23rd 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our voice infrastructure, Devoli will be completing emergency maintenance to our voice network during the window noted.Customer impact and Mitigation:No service impact expected, Risk notification only.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newMay 23, 2024 03:00 NZSTActive – Scheduled maintenance is starting.May 23, 2024 06:00 NZSTCompleted – Scheduled maintenance is complete.

23
May

Emergency Maintenance: Hornby DC Power Advisory

May 21, 2024 17:22 NZSTScheduled – Maintenance Window:2024 May 23rd 02:00 – May 23rd 03:00 NZTWhat work is being carried out, and Why:Emergency power works are to be completed at Enable Networks Hornby DC.Customer impact and Mitigation:No Impact is expected to services however an advisory is being issued due to risk to power at the site, Engineers will be on standby at the site as a precaution due to risk to all customers and services hosted at the Hornby DC.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newMay 23, 2024 02:00 NZSTActive – Scheduled maintenance is starting.

16
May

Emergency Maintenance: UFF/TFF Hamilton

May 7, 2024 15:25 NZSTScheduled – Maintenance Window:2024 May 16th 02:00 – May 16th 04:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.UFF Handover UFF000003536634If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newMay 16, 2024 02:00 NZSTActive – Scheduled maintenance is starting.

2
May

Planned Maintenance: Data – Northpower

April 24, 2024 09:46 NZSTScheduled – Maintenance Window:2024 May 2nd 23:00 – May 3rd 03:00 NZTWhat work is being carried out, and Why:Northpower Fibre is planning an outage on Handover 5000 as part of Handover link diverse path rearrangement due to cable re-route Customer impact and Mitigation:We expect a loss of service of up to 15 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newMay 2, 2024 23:00 NZSTActive – Scheduled maintenance is starting.

2
May

Emergency Maintenance: Christchurch BNG

April 30, 2024 15:38 NZSTScheduled – Maintenance Window:2024 May 2nd 02:00 – May 2nd 03:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Christchurch BNGCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newMay 2, 2024 02:00 NZSTActive – Scheduled maintenance is starting.

17
Apr

Planned Security Audit Event

April 11, 2024 17:17 NZSTScheduled – Maintenance Window:2024 April 17th 00:00 – April 20th 00:00 NZTWhat work is being carried out, and Why:In order to maintain security of our network, we will be completing a security audit of all Devoli owned IP’s.Customer impact and Mitigation:This will include active scanning of all Devoli owned IP ranges, no impact is expected to any services.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newApril 17, 2024 00:00 NZSTActive – Scheduled maintenance is starting.