Network Status

June 13, 2024 16:03 NZSTScheduled – Maintenance Window:2024 June 20th 23:00 – June 21st 01:00 NZTWhat work is being carried out, and Why:Northpower Fibre is planning an outage on Handover 2019 as part of Handover link diverse path rearrangement due to cable re-route Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJune 20, 2024 23:00 NZSTActive – Scheduled maintenance is starting.

June 20, 2024 12:09 NZSTMonitoring – We have received reports of wide spread power outages within the Northpower service region, All Devoli equipment remains powered and operational. Update to follow on resolution.

June 11, 2024 10:16 NZSTScheduled – Maintenance Window:2024 June 20th 01:00 – June 20th 07:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network UFF/TFF are completing maintenance on the indicated network elements.UFF/TFF Wanganui HandoversCustomer impact and Mitigation:We expect a loss of service of up to 120 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJune 20, 2024 01:00 NZSTActive – Scheduled maintenance is starting.

June 5, 2024 17:46 NZSTScheduled – Maintenance Window:2024 June 12th – June 27th NZTAll work to be completed within the hours of 01:00 to 05:00 on the dates noted above.What work is being carried out, and Why:As part of maintaining our data network we are software updates on our Juniper Core Devices.Juniper Routers listed in the sheet linked below along with the planned times.https://devolihq-my.sharepoint.com/:x:/g/personal/reilly_devoli_com/EeSdpj-R8uxAliPJ3ooOCFYBvtJkSnHLU6x6Cpn8aKazbg?e=32ogCYCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJune 12, 2024 01:00 NZSTActive – Scheduled maintenance is starting.

June 9, 2024 15:51 NZSTInvestigating – We are currently investigating an issue impacting services via Chorus on one of our handovers in Dunedin IDA120735814. No other impact is expected.

May 9, 2024 17:12 NZSTScheduled – Maintenance Window:2024 May 30th 22:00 – May 31st 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network UFF are completing maintenance on the indicated network elements.Customer impact and Mitigation:We expect a loss of service of up to 15 minutes on the services indicated during the outage window.UFF Handover UFF000003536634If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newMay 30, 2024 22:00 NZSTActive – Scheduled maintenance is starting.

May 29, 2024 13:37 NZSTScheduled – Maintenance Window:2024 May 30th 02:00 – May 30th 03:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Northcote BNGCustomer impact and Mitigation:Services will be failed over to alternate device, risk of impact of up to 5 minutes if this was to fail.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newMay 30, 2024 02:00 NZSTActive – Scheduled maintenance is starting.

May 9, 2024 17:10 NZSTScheduled – Maintenance Window:2024 May 28th 22:00 – May 29th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network UFF are completing maintenance on the indicated network elements.Customer impact and Mitigation:We expect a loss of service of up to 15 minutes on the services indicated during the outage window.UFF Handover UFF000003536623If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newMay 28, 2024 22:00 NZSTActive – Scheduled maintenance is starting.