Network Status

July 16, 2024 15:28 NZSTScheduled – Maintenance Window:2024 July 24th 02:00 – July 24th 05:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Ponsonby BNG Software UpgradeCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJuly 24, 2024 02:00 NZSTActive – Scheduled maintenance is starting.

July 17, 2024 14:01 NZSTScheduled – Maintenance Window:2024 July 18th 02:00 – July 18th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Northcote NTC Core RouterAuckland MDR Core RouterWellington XTR BNGChristchurch D21 BNGCustomer impact and Mitigation:No impact is expected, Risk notification only.If services are impacted and do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJuly 18, 2024 02:00 NZSTActive – Scheduled maintenance is starting.

July 9, 2024 10:57 NZSTScheduled – Maintenance Window:2024 July 17th 01:00 – July 17th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining their data network Chorus are completing maintenance on the indicated network elements.Auckland DSL Handover IDA120693968Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJuly 17, 2024 01:00 NZSTActive – Scheduled maintenance is starting.

July 11, 2024 14:14 NZSTScheduled – Maintenance Window:2024 July 12th 02:00 – July 12th 05:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing Emergency maintenance on the indicated network elements.Dunedin Handover IDA120737988Customer impact and Mitigation:We expect a loss of service of up to 15 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJuly 12, 2024 02:00 NZSTActive – Scheduled maintenance is starting.

July 9, 2024 09:44 NZSTScheduled – Maintenance Window:2024 July 10th 01:00 – July 10th 05:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing Emergency maintenance on the indicated network elements.New Plymouth Core SwitchesCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJuly 10, 2024 01:00 NZSTActive – Scheduled maintenance is starting.

July 5, 2024 09:59 NZSTInvestigating – We have identified a loss of our New Plymouth handover for approximately 10 minutes. Self-recovered and operational currently; we are investigating the root cause.

June 25, 2024 17:21 NZSTScheduled – Maintenance Window:2024 July 4th 23:00 – July 05th 01:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network Northpower are completing maintenance on the indicated network elements.Northpower Handover 2019 (Legacy Network)Customer impact and Mitigation:We expect a loss of service of up to 10 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJuly 4, 2024 23:00 NZSTActive – Scheduled maintenance is starting.

July 3, 2024 19:30 NZSTInvestigating – We are currently investigating a possible issue impacting some Northpower services. Will update again at 8pm