Network Status

August 8, 2024 13:41 NZSTScheduled – Maintenance Window:2024 August 26th 01:00 – August 26th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are software updates on our Juniper Access Routers listed below.hn-ax-1 – HN Exchange (Hamilton)hn-ax-2 – HN Exchange (Hamilton)kap-ax-1 – Kapua DCkap-ax-2 – Kapua DCnu-ax-1 – NU Exchange (New Plymouth)nu-ax-2 – NU Exchange (New Plymouth)Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.This event will impact the following handovers:UFF Hamilton 40G UFF000003536634Chorus Hamilton 30G 120738639Chorus Hamilton 20G 120735995UFF New Plymouth 10G UFF000004650570UFF New Plymouth 30G UFF000003536652How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 23, 2024 11:15 NZSTCompleted – Cancelled, to be rescheduled at a later date.

August 22, 2024 13:05 NZSTInvestigating – We are currently investigating intermittent issues impacting services in the Lower North and South Island.August 22, 2024 13:23 NZSTMonitoring – Impact isolated to South Island UFB & DSL and Lower North Island DSL. Traffic levels have returned to normal.

August 22, 2024 03:22 NZSTResolved – Planned works on 220q-ax-1 ran longer than expected. Services have now been restored and normal traffic levels resumed.

August 20, 2024 12:19 NZSTScheduled – Maintenance Window:2024 August 21st 02:00 – August 21st 03:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.220q-ax-1 Access RouterCustomer impact and Mitigation:We expect a loss of service of up to 5 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 21, 2024 02:00 NZSTActive – Scheduled maintenance is starting.

August 8, 2024 12:35 NZSTScheduled – Maintenance Window:2024 August 20th 01:00 – August 20th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are software updates on our Juniper Access Routers listed below.dvg-ax-1 – DataVault Graftoncpc-ax-2 – CPC Exchangentc-ax-1 – Vector Northcote DCCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.This event will impact Chorus Wellington 100G UFB Handover 120737543How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 20, 2024 01:00 NZSTActive – Scheduled maintenance is starting.

August 8, 2024 12:29 NZSTScheduled – Maintenance Window:2024 August 14th 01:00 – August 14th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are software updates on our Juniper Access Routers listed below.220q-ax-1 – 220 Queen DCcpc-ax-1 – CPC ExchangeCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 14, 2024 01:00 NZSTActive – Scheduled maintenance is starting.

July 24, 2024 15:59 NZSTScheduled – Maintenance Window:2024 August 1st 01:00 – August 1st 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network UFF/TFF are completing maintenance on the indicated network elements.Handover UFF000003536634 – Devoli NetworkCustomer impact and Mitigation:We expect a loss of service of up to 60 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 1, 2024 01:00 NZSTActive – Scheduled maintenance is starting.

July 24, 2024 16:07 NZSTScheduled – Maintenance Window:2024 July 31st 23:00 – August 1st 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network UFF/TFF are completing maintenance on the indicated network elements.Handover UFF000003536623 – Legacy NetworkCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJuly 31, 2024 23:00 NZSTActive – Scheduled maintenance is starting.