Network Status

August 16, 2024 16:34 NZSTScheduled – Maintenance Window:2024 August 26th 02:00 – August 26th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network Enable Networks are completing maintenance on the indicated network elements.Handover ENVIBOTS265449 – Devoli NetworkCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 26, 2024 02:00 NZSTActive – Scheduled maintenance is starting.

August 8, 2024 13:31 NZSTScheduled – Maintenance Window:2024 August 29th 01:00 – August 29th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are software updates on our Juniper Access Routers listed below.m1-ax-1 – Melbourne M1 DCme1-ax-1 – Melbourne ME1 DCCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 23, 2024 11:16 NZSTCompleted – Cancelled, to be rescheduled at a later date.

August 8, 2024 13:27 NZSTScheduled – Maintenance Window:2024 August 28th 01:00 – August 28th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are software updates on our Juniper Access Routers listed below.sy3-ax-1 – Sydney SY3 DCb2-ax-1 – Brisbane B2 DCCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 23, 2024 11:16 NZSTCompleted – Cancelled, to be rescheduled at a later date.

August 8, 2024 14:06 NZSTScheduled – Maintenance Window:2024 September 3rd 01:00 – September 3rd 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are software updates on our Juniper Access Routers listed below.wg-ax-1 – Wanganui WG Exchangewg-ax-2 – Wanganui WG Exchangepm-ax-1 – Palmerston North PM Exchangepm-ax-2 – Palmerston North PM ExchangeCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.This event will impact the following handovers:UFF Wanganui 10G Handover UFF000003536699UFF Wanganui 10G Handover UFF000003536681Chorus Palmerston North Handover 120738747How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 23, 2024 11:16 NZSTCompleted – Cancelled, to be rescheduled at a later date.

August 8, 2024 13:24 NZSTScheduled – Maintenance Window:2024 August 27th 01:00 – August 27th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are software updates on our Juniper Access Routers listed below.sy1-ax-1 – Sydney SY1 DCsy1-ax-2 – Sydney SY1 DCxtr-ax-1 – XTR DC (Wellington)Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 23, 2024 11:15 NZSTCompleted – Cancelled, to be rescheduled at a later date.

August 8, 2024 13:41 NZSTScheduled – Maintenance Window:2024 August 26th 01:00 – August 26th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are software updates on our Juniper Access Routers listed below.hn-ax-1 – HN Exchange (Hamilton)hn-ax-2 – HN Exchange (Hamilton)kap-ax-1 – Kapua DCkap-ax-2 – Kapua DCnu-ax-1 – NU Exchange (New Plymouth)nu-ax-2 – NU Exchange (New Plymouth)Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.This event will impact the following handovers:UFF Hamilton 40G UFF000003536634Chorus Hamilton 30G 120738639Chorus Hamilton 20G 120735995UFF New Plymouth 10G UFF000004650570UFF New Plymouth 30G UFF000003536652How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 23, 2024 11:15 NZSTCompleted – Cancelled, to be rescheduled at a later date.

August 22, 2024 13:05 NZSTInvestigating – We are currently investigating intermittent issues impacting services in the Lower North and South Island.August 22, 2024 13:23 NZSTMonitoring – Impact isolated to South Island UFB & DSL and Lower North Island DSL. Traffic levels have returned to normal.

August 22, 2024 03:22 NZSTResolved – Planned works on 220q-ax-1 ran longer than expected. Services have now been restored and normal traffic levels resumed.