Network Status

26
Sep

Planned Maintenance: Enable Christchurch

September 5, 2024 15:48 NZSTScheduled – Maintenance Window:2024 September 26th 02:00 – September 26th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network Enable Networks are completing maintenance on the indicated network elements.Handover ENVIBOTS265449 – Devoli NetworkCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newSeptember 26, 2024 02:00 NZSTActive – Scheduled maintenance is starting.September 26, 2024 06:00 NZSTCompleted – Scheduled maintenance is complete.

26
Sep

Planned Maintinence: Enable Hornby DC

September 5, 2024 16:04 NZSTScheduled – Maintenance Window:2024 September 26th 02:00 – September 26th 06:00 NZTWhat work is being carried out, and Why:We will be completing maintenance in the Enable Hornby DC expected to impact all services terminating directly at this site as an extension to the Enable UFB notification already issued.This will also impact Enable Handover ENVIBOTS167029 – Legacy NetworkCustomer impact and Mitigation:We expect a loss of service of up to 30 min per service to all services at the site.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newSeptember 26, 2024 02:00 NZSTActive – Scheduled maintenance is starting.

26
Sep

Planned Maintenance: Enable Christchurch

September 5, 2024 15:48 NZSTScheduled – Maintenance Window:2024 September 26th 02:00 – September 26th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network Enable Networks are completing maintenance on the indicated network elements.Handover ENVIBOTS265449 – Devoli NetworkCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newSeptember 26, 2024 02:00 NZSTActive – Scheduled maintenance is starting.

11
Sep

Emergency Maintenance: Ponsonby BNG

September 6, 2024 13:58 NZSTScheduled – Maintenance Window:2024 September 11th 02:00 – September 11th 04:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Chorus Auckland Handover IDA120737182Northpower Whangarei Handover 5000Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newSeptember 11, 2024 02:00 NZSTActive – Scheduled maintenance is starting.

10
Sep

Emergency Maintenance: 220Q-AX-1

September 6, 2024 13:47 NZSTScheduled – Maintenance Window:2024 September 10th 02:00 – September 10th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.220Q-AX-1Customer impact and Mitigation:We expect a loss of service of up to 60 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newSeptember 10, 2024 02:00 NZSTActive – Scheduled maintenance is starting.

5
Sep

Unplanned Event: 220 Queen Street

September 5, 2024 16:59 NZSTInvestigating – We are currently investigating an issue impacting services at 220 Queen Street

5
Sep

Planned Maintenance: Enable Christchurch

August 28, 2024 12:55 NZSTScheduled – Maintenance Window:2024 September 5th 02:00 – September 5th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network Enable Networks are completing maintenance on the indicated network elements.Handover ENVIBOTS265449 – Devoli NetworkCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newSeptember 5, 2024 02:00 NZSTActive – Scheduled maintenance is starting.

30
Aug

Unplanned Event: Wellington Chorus DHCP Services

August 30, 2024 13:06 NZSTInvestigating – We are currently investigating an issue impacting DHCP services via Chorus in Wellington Region.August 30, 2024 13:11 NZSTInvestigating – We are currently investigating an issue impacting UFB services via Chorus in Wellington Region.