Network Status

May 26, 2021 12:19 NZSTScheduled – Maintenance WindowMay 31, 2021 23:00H NZST- May 31, 2021 23:59H NZSTWork being carried out We will be performing emergency maintenance on our core link on the 31st of May 23:00H – 23:59H NZST. This work may impact customers that are using Unison fiber services. Impact We expect multiple 5min outages within the duration of work and there may be outages up to 20min within the maintenance window. The maintenance may cause multiple disruptions to services for any of your customers who are online during the activity. Our Engineers are on standby to monitor any issues.Do not hesitate to contact the Support Team through support.devoli.com/hc/en-us/requests/new should you require any further information about this planned work. May 31, 2021 23:00 NZSTActive – Scheduled maintenance is starting.

May 6, 2021 13:36 NZSTScheduled – Work being carried outAs part of maintaining our data and voice infrastructure, Devoli will be performing a continuation of the SBC migration to the voice network. This will enhance the capacity and reliability of the voice platforms for our customers.Customer impact and Mitigation:This is advisory only.We foresee no impact on customer services.Do not hesitate to contact the Customer Support Team through support.devoli.com should you require any further information around this planned work. Maintenance Window:2021 May 12th 00:00 – May 12th 06:00 NZTMay 12, 2021 00:00 NZSTActive – Scheduled maintenance is starting.

April 29, 2021 16:14 NZSTScheduled – Work being carried outAs part of maintaining our core infrastructure, Devoli will be performing maintenance work on core network in Melbourne.Customer impact and Mitigation:There may be multiple outages up to 5 mins each within the maintenance window. CPE may need to be power cycled after maintenance.Engineers are on standby to monitor any issues.Do not hesitate to contact the Customer Support Team through support.devoli.com should you require any further information around these planned work. Maintenance Window:2021 May 6th 05:00 – May 6th 07:00 NZST2021 May 6th 03:00 – May 6th 05:00 AESTMay 6, 2021 05:00 NZSTActive – Scheduled maintenance is starting.

April 27, 2021 12:24 NZSTScheduled – Work being carried out: We will be performing maintenance and upgrade on our core router in Auckland on Wednesday 5th of May 2021 from 02:00am to 05:00am NZST. We will also take this opportunity to add increased redundancy with additional hardware being installed.Customer impact: There may be multiple service disruptions each up to 15mins within the maintenance window. CPE may need to be power cycled after maintenance.Engineers are on standby to monitor any issuesDo not hesitate to contact the Devoli Support Team through support.devoli.com should you require any further information around these upgrades. Maintenance Window: 2021 May 5th 02:00am – May 5th 05:00am NZSTMay 5, 2021 02:00 NZSTActive – Scheduled maintenance is starting.

April 21, 2021 17:00 NZSTScheduled – Work being carried outAs part of maintaining our core infrastructure, Devoli will be performing maintenance work on core network in PonsonbyCustomer impact and Mitigation:This is advisory only.We foresee no impact to customer services.Do not hesitate to contact the Customer Support Team through support.devoli.com should you require any further information around these planned work. Maintenance Window:2021 April 22nd 02:00 – April 22nd 05:00 NZTApril 22, 2021 02:00 NZSTActive – Scheduled maintenance is starting.

April 6, 2021 15:04 NZSTScheduled – Work being carried out We will be performing software upgrade on our core equipment in Wellington, on Wednesday 14th of April 2021 from 01:00 hours to 05:00.Customer impact:There may be multiple outages up to 5 mins each within the maintenance window. CPE may need to be power cycled after maintenance.Engineers are on standby to monitor any issues.Maintenance Window:2021 April 14th 01:00 – April 14th 05:00 NZSTApril 14, 2021 01:00 NZSTActive – Scheduled maintenance is starting.

April 6, 2021 13:43 NZSTScheduled – Work being carried out We will be performing software update on our core equipment in Ponsonby, on Wednesday 7th of April 2021 from 02:00 hours to 05:00.Customer impact:There may be multiple outages up to 5 mins each within the maintenance window. CPE may need to be power cycled after maintenance.Engineers are on standby to monitor any issues.Maintenance Window:2021 April 7th 02:00 – April 7th 05:00 NZSTApril 7, 2021 02:00 NZSTActive – Scheduled maintenance is starting.

March 18, 2021 16:07 NZDTScheduled – Work being carried out: We will be replacing our equipment in New Plymouth due to recent incident: https://status.as45177.net/pages/incident/599b618c93387925050007f5/604a668f6fef3205351f65deWork will be carried out on ?Tuesday 23rd of March 2021 from 00:30am to 04:00am NZST. Customer impact: There will be multiple service disruptions each up to 5mins within the maintenance window.Engineers are on standby to monitor any issues.If you have any queries, please get in touch with [email protected] Window:2021 March 23rd 00:30 – March 23rd 04:00 NZSTMarch 23, 2021 00:30 NZDTActive – Scheduled maintenance is starting.