Network Status

April 6, 2021 15:04 NZSTScheduled – Work being carried out We will be performing software upgrade on our core equipment in Wellington, on Wednesday 14th of April 2021 from 01:00 hours to 05:00.Customer impact:There may be multiple outages up to 5 mins each within the maintenance window. CPE may need to be power cycled after maintenance.Engineers are on standby to monitor any issues.Maintenance Window:2021 April 14th 01:00 – April 14th 05:00 NZSTApril 14, 2021 01:00 NZSTActive – Scheduled maintenance is starting.

April 6, 2021 13:43 NZSTScheduled – Work being carried out We will be performing software update on our core equipment in Ponsonby, on Wednesday 7th of April 2021 from 02:00 hours to 05:00.Customer impact:There may be multiple outages up to 5 mins each within the maintenance window. CPE may need to be power cycled after maintenance.Engineers are on standby to monitor any issues.Maintenance Window:2021 April 7th 02:00 – April 7th 05:00 NZSTApril 7, 2021 02:00 NZSTActive – Scheduled maintenance is starting.

March 18, 2021 16:07 NZDTScheduled – Work being carried out: We will be replacing our equipment in New Plymouth due to recent incident: https://status.as45177.net/pages/incident/599b618c93387925050007f5/604a668f6fef3205351f65deWork will be carried out on ?Tuesday 23rd of March 2021 from 00:30am to 04:00am NZST. Customer impact: There will be multiple service disruptions each up to 5mins within the maintenance window.Engineers are on standby to monitor any issues.If you have any queries, please get in touch with [email protected] Window:2021 March 23rd 00:30 – March 23rd 04:00 NZSTMarch 23, 2021 00:30 NZDTActive – Scheduled maintenance is starting.

March 15, 2021 15:34 NZDTScheduled – Work being carried out: We will be upgrading our ME1 and M1 core capacity link in Melbourne Australia on Thursday 19th of March 2021 from 02:00am to 06:00am NZST. Customer impact: There will be a loss of protection for ME1 during the outage window. No customer service impact is expected.Do not hesitate to contact the Devoli Support Team through support.devoli.com should you require any further information around these upgrades. Maintenance Window: 2021 March 19th 12:00am- March 19th 04:00am AEDT2021 March 19th 02:00am – March 19th 06:00am NZSTMarch 19, 2021 02:00 NZDTActive – Scheduled maintenance is starting.

March 12, 2021 07:50 NZDTIdentified – We have received alarms that one of our devices in the New Plymouth Exchange has lost connectivity. We have advised Field force and they are investigating.

March 11, 2021 15:56 NZDTScheduled – Our vendor has advised us that we need to swap a defective line card in one of our Core Auckland IP routers.There will be multiple outages during the outage window while links are moved away from the defective card, while the card is being replaced, and once traffic and links are moved back on to the new card.We will also take this opportunity to add increased redundancy with additional hardware being installed.If you have any queries, please get in touch with [email protected] 12, 2021 01:00 NZDTActive – Scheduled maintenance is starting.

March 11, 2021 12:34 NZDTInvestigating – We are currently investigating an ongoing data issue.Further information to come.

March 4, 2021 18:14 NZDTScheduled – Work being carried out: We will be upgrading our ME1 and M1 core capacity link in Melbourne Australia on Tuesday 9th of March 2021 from 11:59pm to 06:00am AEDT. Customer impact: We expect a multiple 15 minutes outage within the duration of work and there may be outages up to 45 minutes within the maintenance window. Please take note that this activity could also impact services such as Azure, Equinix Cloud, NextGen Services.The upgrade process may cause multiple disruption to services for any of your customers who are online during the upgrade process. Do not hesitate to contact the Devoli Support Team through support.devoli.com should you require any further information around these upgrades. Maintenance Window: 2021 March 9th 11:59pm – March 10th 06:00am AEDT2021 March 10th 01:59am – March 10th 08:00am NZSTMarch 10, 2021 01:59 NZDTActive – Scheduled maintenance is starting.