Network Status

5
Nov

Planned Maintenance: Data – UFF/TFF Hamilton

October 15, 2024 11:18 NZDTScheduled – Maintenance Window:2024 November 05th 01:00 – November 05th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network UFF/TFF are completing maintenance on the indicated network elements.Handover UFF000003536623- Legacy NetworkCustomer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newNovember 5, 2024 01:00 NZDTActive – Scheduled maintenance is starting.

30
Oct

Planned Maintenance: UFF/TFF Whanganui

October 15, 2024 11:28 NZDTScheduled – Maintenance Window:2024 October 30th 01:00 – October 30th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network UFF/TFF are completing maintenance on the indicated network elements.Handover UFF000003536699 – Devoli NetworkHandover UFF000003536681 – Legacy NetworkCustomer impact and Mitigation:We expect a loss of service of up to 60 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newOctober 30, 2024 01:00 NZDTActive – Scheduled maintenance is starting.

24
Oct

Unplanned Event: PPPoE services

October 24, 2024 07:46 NZDTInvestigating – We are currently investigating an issue impacting PPPoE services via Chorus. October 24, 2024 07:47 NZDTInvestigating – We are currently investigating an issue impacting PPPoE services via Chorus.

16
Oct

Planned Maintenance: Data – UFF/TFF Hamilton

October 3, 2024 11:27 NZDTScheduled – Maintenance Window:2024 October 16th 01:00 – October 16th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network UFF/TFF are completing maintenance on the indicated network elements.Handover UFF000003536634 – Devoli NetworkCustomer impact and Mitigation:We expect a loss of service of up to 60 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newOctober 16, 2024 01:00 NZDTActive – Scheduled maintenance is starting.

10
Oct

Chorus Planned Maintenance: Auckland Handovers

October 8, 2024 22:05 NZDTScheduled – Maintenance Window:2024 October 10th 23:00 – October 11th 06:00 NZTBackup Dates of:2024 October 11th 23:00 – October 12th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network Chorus are completing maintenance on the indicated network elements.IDA120737795 – Auckland 100G Handover (Devoli Network)IDA120737182 – Auckland 100G Handover (Devoli Network)IDA120737542 – Auckland 10G Handover (Legacy Network)Customer impact and Mitigation:We expect a loss of service of up to 60 minutes on the services indicated during the outage window.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newOctober 10, 2024 23:00 NZDTActive – Scheduled maintenance is starting.

9
Oct

Emergency Maintenance: CPC Exchange – Rescheduled

October 8, 2024 13:28 NZDTScheduled – Maintenance Window:2024 October 9th 00:00 – October 9th 06:00 NZTThis has been rescheduled from the 8th of OctoberWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance in CPC Exchange.Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.Chorus Wellington 100G Handover IDA120737543Risk notification only to Vital Wellington HandoverIf services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newOctober 9, 2024 00:00 NZDTActive – Scheduled maintenance is starting.

8
Oct

Planned Maintenance: CPC Exchange

September 24, 2024 15:27 NZSTScheduled – Maintenance Window:2024 October 8th 00:00 – October 8th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance in CPC Exchange.Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.Chorus Wellington 100G Handover IDA120737543If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newOctober 8, 2024 00:00 NZDTActive – Scheduled maintenance is starting.

1
Oct

Emergency Maintenance: MDR Exchange

September 27, 2024 10:18 NZSTScheduled – Maintenance Window:2024 October 1st 00:00 – October 1st 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.A small number of services may be impacted due to migration work at the site, These will be a mix of DFAS, customer handovers and direct connects which are unable to be identified in advance.No impact is expected to UFB Handovers however we are issuing a risk warning to UFB services.If services do not self restore you may need to reboot the CPE.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newOctober 1, 2024 00:00 NZDTActive – Scheduled maintenance is starting.