Network Status

March 29, 2022 20:29 NZDTInvestigating – We are aware of the ongoing voice issue which started this evening and we are currently investigating the root cause.

March 26, 2022 15:52 NZDTInvestigating – We are currently investigating an issue impacting DHCP services via UFF/TFF in Whanganui.This has been raised to UFF/TFF for urgent investigation.

January 25, 2022 16:28 NZDTInvestigating – We have identified an issue ordering new and modifying existing copper services via Vumeda failing and are currently investigating.

January 20, 2022 02:00 NZDTScheduled – Retrospective notification for Emergency change was completed to replace a faulty line card in Northcote Core Router.Impact:Traffic via Northcote may have experienced a drop in service of up to 10 minutes during the replacement.January 20, 2022 02:00 NZDTActive – Retrospective notification for Emergency change was completed to replace a faulty line card in Northcote Core Router.Impact:Traffic via Northcote may have experienced a drop in service of up to 10 minutes during the replacement.January 20, 2022 03:00 NZDTCompleted – Retrospective notification for Emergency change was completed to replace a faulty line card in Northcote Core Router.Impact:Traffic via Northcote may have experienced a drop in service of up to 10 minutes during the replacement.

January 20, 2022 02:00 NZDTScheduled – Retrospective notification for Emergency change was completed to replace a faulty line card in Northcote Core Router.Impact:Traffic via Northcote may have experienced a drop in service of up to 10 minutes during the replacement.January 20, 2022 02:00 NZDTActive – Retrospective notification for Emergency change was completed to replace a faulty line card in Northcote Core Router.Impact:Traffic via Northcote may have experienced a drop in service of up to 10 minutes during the replacement.January 20, 2022 03:00 NZDTCompleted – Retrospective notification for Emergency change was completed to replace a faulty line card in Northcote Core Router.Impact:Traffic via Northcote may have experienced a drop in service of up to 10 minutes during the replacement.

December 16, 2021 19:59 NZDTScheduled – Emergency maintenance is required to migrate a path protection route to a new device in our Melbourne and Sydney footprints.The existing path protection route will be unavailable between 0400 and 0600 NZT while it is migrated with no impact anticipated for existing services.December 17, 2021 04:00 NZDTActive – Scheduled maintenance is starting.December 17, 2021 06:00 NZDTCompleted – Scheduled maintenance is complete.

December 16, 2021 19:59 NZDTScheduled – Emergency maintenance is required to migrate a path protection route to a new device in our Melbourne and Sydney footprints.The existing path protection route will be unavailable between 0400 and 0600 NZT while it is migrated with no impact anticipated for existing services.December 17, 2021 04:00 NZDTActive – Scheduled maintenance is starting.

December 14, 2021 08:22 NZDTScheduled – DescriptionNetwork Grooming. Moving the Handover link to a new Line CardReason for changeAs part of the network upkeep and hardware replacement process we wish to advise that our Northpower handover will be groomed to a new line card, this will cease any existing or new Northpower Fibre services connectivity in the below outage window.December 16, 2021 04:00 NZDTActive – Scheduled maintenance is starting.