Network Status

January 17, 2024 09:48 NZDTInvestigating – We are currently investigating an issue impacting services in the Queenstown/Dunedin area.

January 15, 2024 14:40 NZDTScheduled – Maintenance Window:2024 January 16th 02:00 – January 16th 04:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Ponsonby BNGCustomer impact and Mitigation:We expect a loss of service of up to 5 minutes on the services indicated during the outage window.This even will impact services on the following Handovers:Chorus Auckland 120737182Chorus Auckland 120737795NorthpowerHow to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newJanuary 16, 2024 02:00 NZDTActive – Scheduled maintenance is starting.

January 8, 2024 12:12 NZDTInvestigating – We are currently investigating an issue impacting DHCP services in Auckland & Whangarei

December 6, 2023 12:28 NZDTScheduled – Maintenance Window:2023 December14th 23:00 – December15th 02:00 NZTWhat work is being carried out, and Why:Northpower Fibre is planning an outage to upgrade the Aggregation Switch with a new Line Card.There will be two outages over two separate nights.Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newDecember 14, 2023 23:00 NZDTActive – Scheduled maintenance is starting.

December 6, 2023 12:24 NZDTScheduled – Maintenance Window:2023 December 12th 23:00 – December 13th 02:00 NZTWhat work is being carried out, and Why:Northpower Fibre is planning an outage to upgrade the Aggregation Switch with a new Line Card.There will be two outages over two separate nights.Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newDecember 12, 2023 23:00 NZDTActive – Scheduled maintenance is starting.

November 27, 2023 09:04 NZDTInvestigating – We are currently investigating an issue intermittently impacting traffic to international destinations, this is currently under investigation with upstream vendorsNovember 27, 2023 09:06 NZDTInvestigating – We are currently investigating an issue intermittently impacting traffic to international destinations, this is currently under investigation with upstream vendors

October 12, 2023 12:57 NZDTScheduled – Maintenance Window:2023 November 14th 00:00 – November 14th 02:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network Unison is completing maintenance on the indicated network elements.Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newNovember 14, 2023 00:00 NZDTActive – Scheduled maintenance is starting.

November 8, 2023 11:22 NZDTInvestigating – Optus are currently investigating an issue impacting services across Australia, We are currently routing calls via other providers however calls initiating from or terminating to Optus owned numbers may fail.