Network Status

August 22, 2023 17:26 NZSTScheduled – Maintenance Window:2023 August 31st 02:00 – August 31st 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Wellington CGNAT nodeChristchurch CGNAT nodeCustomer impact and Mitigation:No impact is expected as traffic will be shifted to alternate CGNAT node.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 31, 2023 02:00 NZSTActive – Scheduled maintenance is starting.

August 11, 2023 15:38 NZSTScheduled – Maintenance Window:2023 August 30st 23:00 – August 31st 06:00 NZTWhat work is being carried out, and Why:Enable have advised of planned maintenance impacting handover ENVIBOTS167029 during the hours indicated.Customer impact and Mitigation:We expect a loss of service of up to 20 minutes to the services on the impacted handover during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 30, 2023 23:00 NZSTActive – Scheduled maintenance is starting.

August 22, 2023 17:21 NZSTScheduled – Maintenance Window:2023 August 30th 02:00 – August 30th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Ponsonby CGNAT nodeCustomer impact and Mitigation:No impact is expected as traffic will be shifted to alternate CGNAT node.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 30, 2023 02:00 NZSTActive – Scheduled maintenance is starting.

August 22, 2023 17:20 NZSTScheduled – Maintenance Window:2023 August 29th 02:00 – August 29th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Northcote CGNAT nodeCustomer impact and Mitigation:No impact is expected as traffic will be shifted to alternate CGNAT node.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 29, 2023 02:00 NZSTActive – Scheduled maintenance is starting.

August 22, 2023 17:36 NZSTScheduled – Maintenance Window:2023 August 29th 02:00 – August 29th 07:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.UFF/TFF Handover UFF000003536647 (Legacy PPPoE/Layer 2 Services)Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window while a bulk handover migration is completed.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newAugust 29, 2023 02:00 NZSTActive – Scheduled maintenance is starting.

August 28, 2023 15:55 NZSTInvestigating – We have identified an issue affecting New Zealand Voice services -currently investigating.August 28, 2023 16:11 NZSTMonitoring – Issue identified and remedial action completed to restore failed SBC – monitoring.

July 23, 2023 13:55 NZSTInvestigating – We are currently investigating an issue intermittently impacting traffic to international destinations, this is currently under investigation with upstream vendors.

July 19, 2023 16:36 NZSTInvestigating – We are currently investigating an issue impacting FWA Services only. No impact to other services.