Network Status

December 6, 2023 12:28 NZDTScheduled – Maintenance Window:2023 December14th 23:00 – December15th 02:00 NZTWhat work is being carried out, and Why:Northpower Fibre is planning an outage to upgrade the Aggregation Switch with a new Line Card.There will be two outages over two separate nights.Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newDecember 14, 2023 23:00 NZDTActive – Scheduled maintenance is starting.

December 6, 2023 12:24 NZDTScheduled – Maintenance Window:2023 December 12th 23:00 – December 13th 02:00 NZTWhat work is being carried out, and Why:Northpower Fibre is planning an outage to upgrade the Aggregation Switch with a new Line Card.There will be two outages over two separate nights.Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newDecember 12, 2023 23:00 NZDTActive – Scheduled maintenance is starting.

November 27, 2023 09:04 NZDTInvestigating – We are currently investigating an issue intermittently impacting traffic to international destinations, this is currently under investigation with upstream vendorsNovember 27, 2023 09:06 NZDTInvestigating – We are currently investigating an issue intermittently impacting traffic to international destinations, this is currently under investigation with upstream vendors

October 12, 2023 12:57 NZDTScheduled – Maintenance Window:2023 November 14th 00:00 – November 14th 02:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network Unison is completing maintenance on the indicated network elements.Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newNovember 14, 2023 00:00 NZDTActive – Scheduled maintenance is starting.

November 8, 2023 11:22 NZDTInvestigating – Optus are currently investigating an issue impacting services across Australia, We are currently routing calls via other providers however calls initiating from or terminating to Optus owned numbers may fail.

October 25, 2023 09:44 NZDTInvestigating – We are currently investigating an issue impacting the connectivity of FWA/RBI services.

August 31, 2023 09:01 NZSTScheduled – Maintenance Window:2023 September 20th 23:00 – September 21st 06:00 NZTWhat work is being carried out, and Why:Enable have advised of planned maintenance impacting handover ENVIBOTS265449 during the hours indicated.Customer impact and Mitigation:We expect a loss of service of up to 30 minutes to the services on the impacted handover during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newSeptember 20, 2023 23:00 NZSTActive – Scheduled maintenance is starting.September 21, 2023 06:00 NZSTCompleted – Scheduled maintenance is complete.

September 14, 2023 14:46 NZSTScheduled – Maintenance Window:2023 September 21st 00:00 – September 21st 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data network we are completing maintenance on the indicated network elements.Chorus Christchurch Handover 120735813 (DHCP)Customer impact and Mitigation:We expect a loss of service of up to 30 minutes on the services indicated during the outage window.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newSeptember 21, 2023 00:00 NZSTActive – Scheduled maintenance is starting.