Stephan Gladiadis

March 15, 2021 15:34 NZDTScheduled – Work being carried out: We will be upgrading our ME1 and M1 core capacity link in Melbourne Australia on Thursday 19th of March 2021 from 02:00am to 06:00am NZST. Customer impact: There will be a loss of protection for ME1 during the outage window. No customer service impact is expected.Do not hesitate to contact the Devoli Support Team through support.devoli.com should you require any further information around these upgrades. Maintenance Window: 2021 March 19th 12:00am- March 19th 04:00am AEDT2021 March 19th 02:00am – March 19th 06:00am NZSTMarch 19, 2021 02:00 NZDTActive – Scheduled maintenance is starting.

March 12, 2021 07:50 NZDTIdentified – We have received alarms that one of our devices in the New Plymouth Exchange has lost connectivity. We have advised Field force and they are investigating.

March 11, 2021 15:56 NZDTScheduled – Our vendor has advised us that we need to swap a defective line card in one of our Core Auckland IP routers.There will be multiple outages during the outage window while links are moved away from the defective card, while the card is being replaced, and once traffic and links are moved back on to the new card.We will also take this opportunity to add increased redundancy with additional hardware being installed.If you have any queries, please get in touch with [email protected] 12, 2021 01:00 NZDTActive – Scheduled maintenance is starting.

March 11, 2021 12:34 NZDTInvestigating – We are currently investigating an ongoing data issue.Further information to come.

March 4, 2021 18:14 NZDTScheduled – Work being carried out: We will be upgrading our ME1 and M1 core capacity link in Melbourne Australia on Tuesday 9th of March 2021 from 11:59pm to 06:00am AEDT. Customer impact: We expect a multiple 15 minutes outage within the duration of work and there may be outages up to 45 minutes within the maintenance window. Please take note that this activity could also impact services such as Azure, Equinix Cloud, NextGen Services.The upgrade process may cause multiple disruption to services for any of your customers who are online during the upgrade process. Do not hesitate to contact the Devoli Support Team through support.devoli.com should you require any further information around these upgrades. Maintenance Window: 2021 March 9th 11:59pm – March 10th 06:00am AEDT2021 March 10th 01:59am – March 10th 08:00am NZSTMarch 10, 2021 01:59 NZDTActive – Scheduled maintenance is starting.

February 25, 2021 16:15 NZDTScheduled – Work being carried out We will be upgrading our Chorus DHCP handover capacity in Christchurch region, on Thursday 4th of March 2021 from 01:00 hours to 05:00.Customer impact:There may be outages up to 10 mins within the maintenance window. CPE may need to be power cycled after maintenance.Engineers are on standby to monitor any issuesMaintenance Window:2021 March 4th 01:00 – March 4th 05:00 NZSTMarch 4, 2021 01:00 NZDTActive – Scheduled maintenance is starting.

March 1, 2021 15:59 NZDTScheduled – Work being carried out We will be performing emergency voice network maintenance, on Tuesday 2nd March 2021 from 00:00 hours to 06:00.Engineers are on standby to monitor any issues.Impact The SBC may be unavailable for a brief period during the change window.There may be multiple interruptions to SIP registration during maintenance window.CPE may need to be power cycled after maintenance.Do not hesitate to contact the Customer Support Team through support.devoli.com should you require any further information around these planned work. Maintenance WindowMarch 2, 2021 00:00 – March 2, 2021 06:00 NZSTMarch 2, 2021 00:00 NZDTActive – Scheduled maintenance is starting.

February 26, 2021 17:10 NZDTScheduled – Work being carried out: We will be upgrading our ME1 and M1 core capacity link in Melbourne Australia on Tuesday 9th of March 2021 from 11:00pm to 05:00am AEDT. Customer impact: We expect the outage to be no longer than 15 minutes within maintenance window. Please take note, there may be multiple disruptions to service during the outage window. The upgrade process may cause a short disruption to services for any of your customers who are online during the upgrade process. Do not hesitate to contact the Devoli Support Team through support.devoli.com should you require any further information around these upgrades. Maintenance Window: 2021 March 9th 11:00pm – March 10th 5:00am AEDT2021 March 9th 9:00pm – March 10th 3:00am NZST February 26, 2021 17:11 NZDTActive – Scheduled maintenance is starting.February 26, 2021 17:11 NZDTCompleted – Scheduled maintenance is complete.