Stephan Gladiadis

20
Jan

Retrospective: Northcote Core Router – Emergency Linecard Replacement

January 20, 2022 02:00 NZDTScheduled – Retrospective notification for Emergency change was completed to replace a faulty line card in Northcote Core Router.Impact:Traffic via Northcote may have experienced a drop in service of up to 10 minutes during the replacement.January 20, 2022 02:00 NZDTActive – Retrospective notification for Emergency change was completed to replace a faulty line card in Northcote Core Router.Impact:Traffic via Northcote may have experienced a drop in service of up to 10 minutes during the replacement.January 20, 2022 03:00 NZDTCompleted – Retrospective notification for Emergency change was completed to replace a faulty line card in Northcote Core Router.Impact:Traffic via Northcote may have experienced a drop in service of up to 10 minutes during the replacement.

20
Jan

Retrospective: Northcote Core Router – Emergency Linecard Replacement

January 20, 2022 02:00 NZDTScheduled – Retrospective notification for Emergency change was completed to replace a faulty line card in Northcote Core Router.Impact:Traffic via Northcote may have experienced a drop in service of up to 10 minutes during the replacement.January 20, 2022 02:00 NZDTActive – Retrospective notification for Emergency change was completed to replace a faulty line card in Northcote Core Router.Impact:Traffic via Northcote may have experienced a drop in service of up to 10 minutes during the replacement.January 20, 2022 03:00 NZDTCompleted – Retrospective notification for Emergency change was completed to replace a faulty line card in Northcote Core Router.Impact:Traffic via Northcote may have experienced a drop in service of up to 10 minutes during the replacement.

17
Dec

Melbourne / Sydney path protection route maintenance.

December 16, 2021 19:59 NZDTScheduled – Emergency maintenance is required to migrate a path protection route to a new device in our Melbourne and Sydney footprints.The existing path protection route will be unavailable between 0400 and 0600 NZT while it is migrated with no impact anticipated for existing services.December 17, 2021 04:00 NZDTActive – Scheduled maintenance is starting.December 17, 2021 06:00 NZDTCompleted – Scheduled maintenance is complete.

17
Dec

Melbourne / Sydney path protection route maintenance.

December 16, 2021 19:59 NZDTScheduled – Emergency maintenance is required to migrate a path protection route to a new device in our Melbourne and Sydney footprints.The existing path protection route will be unavailable between 0400 and 0600 NZT while it is migrated with no impact anticipated for existing services.December 17, 2021 04:00 NZDTActive – Scheduled maintenance is starting.

16
Dec

Northpower Fibre Network Grooming

December 14, 2021 08:22 NZDTScheduled – DescriptionNetwork Grooming. Moving the Handover link to a new Line CardReason for changeAs part of the network upkeep and hardware replacement process we wish to advise that our Northpower handover will be groomed to a new line card, this will cease any existing or new Northpower Fibre services connectivity in the below outage window.December 16, 2021 04:00 NZDTActive – Scheduled maintenance is starting.

7
Dec

Planned Work Maintenance: Voice Migration

December 3, 2021 13:05 NZDTScheduled – Maintenance Window:2021 December 7th 00:00 – November 7th 06:00 NZTWhat work is being carried out, and Why:As part of maintaining our data and voice infrastructure, Devoli will be performing scheduled maintenance to the voice network.Customer impact and Mitigation:No outage is required, no impact to any live service.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newDecember 7, 2021 00:00 NZDTActive – Scheduled maintenance is starting.

21
Nov

Chorus UFB adress prequal

November 21, 2021 13:47 NZDTInvestigating – Chorus UFB adress prequal is currently failing via Vumeda producing a negative result for any adress queried. We are currently investigating.

17
Nov

Legacy API unavailable.

November 17, 2021 12:16 NZDTInvestigating – An issue with the legacy API returning a 500 Internal Server Error at the login endpoint has been identified and is currently being investigated.November 17, 2021 12:42 NZDTIdentified – Issue isolated to internal accounts only with no current disruption to external access.November 17, 2021 13:26 NZDTResolved – Internal API access has been restored with no impact on external accounts.