Core Network – Firmware Upgrades: Data – NZ & AU

September 9, 2022 15:34 NZSTScheduled – Maintenance Window:2022 Sep 14th – Sep 28th, 01:00 – 06:00 NZTWork will be completed during the hours of 1AM-6AM during the nights indicated in the table below.ACX Upgrade Date Name Impact20-Sep-22 nzhlz-hn-ax-1 Hamilton UFF DHCP Handover.15-Sep-22 auvic-me1-ax-1 Services in and via Melbourne ME1 Datacenter.15-Sep-22 auvic-m1-ax-1 None expected, newly comissioned device. IP Upgrade Date Name Impact28-Sep-22 nzakl-ntc-ip-1 NZ Domestic and AU Data Transit, Voice.14-Sep-22 nzakl-ntc-ip-3 NZ Voice, FWA, Mobile.26-Sep-22 nzakl-mdr-ip-1 NZ Domestic and AU Data Transit, Voice.19-Sep-22 nzhlz-kap-ip-1 Services in and via Hamilton Kapua Datacenter.22-Sep-22 aunsw-sy3-ip-1 Services in and via Sydney SY3 Datacenter. AU Transit.27-Sep-22 aunsw-sy4-ip-1 Services in and via Sydney SY3 Datacenter. AU Transit.27-Sep-22 auvic-me1-ip-1 Services in and via Melbourne ME1 Datacenter. BNG Upgrade Date Name Impact14-Sep-22 nzwlg-xtr-ip-1 Wellington, Whanganui DHCP Handovers.19-Sep-22 nzakl-orb-ip-1 Hamilton, New Plymouth, Tauranga DHCP Handovers.21-Sep-22 nzakl-poy-ip-1 Auckland, Whangarei DHCP & PPPoE Handovers.20-Sep-22 nzchc-d21-ip-1 Christchurch, Dunedin DHCP Handovers.What work is being carried out, and Why:As part of maintaining our data network we are performing firmware updates on devices across our network throughout the month of September.The purpose of these updates is to ensure all hardware on our network is running with the latest performance, compatibility and security updates recommended by our hardware vendor.Customer impact and Mitigation:We expect a loss of service of up to 10 minutes to services terminating on and transiting via the devices mentioned.How to reach Devoli for further questions:If you have any questions or concerns about this planned maintenance, please get in touch with support through http://support.devoli.com/hc/en-us/requests/newSeptember 9, 2022 15:35 NZSTActive – Starting window, schedule dates in the table enclosed.September 19, 2022 15:20 NZSTActive – nzchc-d21-ip-1, nzakl-orb-ip-1 and nzhlz-hn-ax-1 have been postponed new dates TBC.September 27, 2022 09:47 NZDTActive – Updated Dates and Status:Name Upgrade datenzakl-ntc-ip-1 28-Sep-22nzakl-ntc-ip-3 5-Oct-22nzakl-mdr-ip-1 29-Sep-22nzakl-dvhq-ip-1 Completednzhlz-kap-ip-1 Completedaunsw-sy3-ip-1 5-Oct-22aunsw-sy4-ip-1 27-Sep-22auvic-me1-ip-1 Completed Name Upgrade datenzwlg-xtr-ip-1 Completednzakl-orb-ip-1 6-Oct-22nzakl-poy-ip-1 4-Oct-22nzchc-d21-ip-1 3-Oct-22nzchc-d21-ip-2 3-Oct-22

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